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#1 Cloud PBX Virtual Call Center Solutions in Dubai

Helpdesk Software
CRM Solutions
API Integrations
Call Center Software
VoIP Phone System
IVR System Solutions

  • IT solutions

  • Telecom solutions

  • Telephony system

  • IP PBX/PABX

  • IP phones

  • VoIP phones

We offer a wide range of contact center services and technology solutions within GCC & Europe. Call center solutions all in one. You can rely on our 24/7 customer support. 

Cloud PBX
Our Virtual PBXs run in a modern, secured and geo-redundant data centers. Connect from anywhere. No upfront investments needed.
IVR & Interviewer
A configuration of an unlimited number of IVR trees. Professional studio for voice recording. Interviewer - robotic dialing of contacts, without operators.
Multichannel Call Center System
Inbound and outbound calling, operators skill-sets, real-time data reporting & statistics, predictive dialer, wallboard, web-chat, helpdesk, SMS, Facebook.
Dedicated PBX
Asterisk IP PBX, office PBX, PBX installations. We have experienced team of telecommunication experts, who deal with the issue of virtual or dedicated PBXs and contact centers for more than 15 years.
Call Recordings
Recording for all calls, including forwarded calls. Recordings can be searched and played directly from the web interface. 
Customer Satisfaction Surveys
Send an automated satisfaction survey to your customers after a call or email, receive online statistics of the results.
IP Telephony Solutions
We offer complete telephony system & IP phones solutions. We carry top brands in the telecom industry to fulfill every requirement from our customers. FXO, FXS, GSM, DSP modules for PBX, Expansion boards.
Contact CRM
Automatically record communication history into the CRM customer's card. Then the CRM card is automatically provided to the operator at the right time.
API  & Integrations
Open multichannel platform with a REST API interface and many ready to make integrations into other systems. Integrations with Sslesforce, Microsoft, SAP, USYS and any other system.

CONTACT CENTER

Inbound Call Center
Outbound Campaigns
Helpdesk System
Reporting & Statistics
Call Recordings

PRODUCTS & SERVICES

Outsource BPO Services
IVR Prompts Recordings
IT CRM Integrations
Call Center Consultancy
Cloud PBX/IPBX
Copyright© 2014 - 2024 Call Center Solutions LLC. United Arab Emirates.
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