Technological innovation

Because we love to try new things and to move the world of contact centers forward, here is some of the latest technologies we bring either as a demo or ,in some cases, directly as part of our system. Test our latest technologies yourself and elevate the communication with your customers even further.

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Modern Contact Center

Choose one of the newest technologies below that we integrate as part of Daktela V6 Contact Center Software or we are currently testing them in a lab mode. If you are interested in any specific product, contact us at support@callcentersolutionsdubai.com

AUTOMATED WEBCHAT

CHATBOT

IVR VOICE NAVIGATION

CALL STEERING

COMPLEX REPORTING

ADVANCED ANALYTICS

CONVERT TEXT TO VOICE

TEXT TO SPEECH

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CHATBOT

AUTOMATED WEBCHAT

NATIVE CHATBOT

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COBROWSING