CONTACT CENTER

PRODUCTS & SERVICES

Technological innovation

Because we love to try new things and to move the world of contact centers forward, here is some of the latest technologies we bring either as a demo or ,in some cases, directly as part of our system. Test our latest technologies yourself and elevate the communication with your customers even further.

Modern Contact Center

Choose one of the newest technologies below that we integrate as part of Daktela V6 Contact Center Software or we are currently testing them in a lab mode. If you are interested in any specific product, contact us at support@callcentersolutionsdubai.com

CHATBOT

CALL STEERING

ADVANCED ANALYTICS

TEXT TO SPEECH

CHATBOT

NATIVE CHATBOT

COBROWSING